a. Log in with your
username and password.
b. Select Welcome
in the menu bar on the top.
c. Select Past
sessions.
d. You will see all
your past sessions for the last 14 days. Older sessions cannot be viewed,
please ensure you download them for future reference.
e. Look for the
session that you want to review and download it by clicking the download icon
in the column Heading “Video”.
a. First log in with your username and password.
b. Click on Welcome in the menu bar on the top.
c. Click on My booked sessions.
d. You will see all your scheduled sessions.
e. Find the session that you want to start.
f. You will be able
to start the session only 5 minutes before the start time. Click the telephone
icon.
g. Check to make sure your camera and microphone are working.
a. First log in with your username and password.
b. Click on Welcome in the menu bar on the top.
c. Click on My booked sessions.
d. You will see all your scheduled sessions.
e. Find the session that you want to start.
f. You will be able
to start the session only 5 minutes before the start time. Click the telephone
icon.
g. Check to make sure your camera and microphone are working.
There are two ways to search for a tutoring match:
a.
Every time, a student posts a problem that fits your expertise,
we will text and email you. After receiving the message, please read the
problem and respond within 15 minutes if you think you can help the student.
The computer software will select one tutor out of all who respond in this
timeframe.
b.
You can also search for students who have not been matched to
tutors at any time
I.
First log in with your username and password
II. Select Welcome in the menu bar on the top.
III. Select Dashboard. Read the available problems and if you think you can tutor one of those, then click on Apply in the last column.
Sessions must be canceled 60 min prior to
the scheduled start time to ensure you are not billed for a session. If you
cancel after this period, you will be billed $7.50 for 15 minutes. Read our
full cancellation policy.
a. Log in with your
username and password.
b. Click on Welcome
in the menu bar on the top.
c. Select Upcoming
Sessions to view your scheduled sessions.
d. Cancel the
session that you do wish to cancel.
You can cancel your membership anytime following the steps
below. Please note that your membership will be canceled on the first day of
the next month. If you cancel mid-month, your membership fee will not be
prorated. You will not receive a refund
on any monthly fees that you have already paid.
After cancellation, you can still use the basic features of
the service, such as searching and booking a tutoring session. However, you
will not be able to use advanced features such as viewing prerecorded lectures.
a. Log in with your username and password.
b. Select Welcome in the menu bar on the top.
c. Select Profile and edit your personal information.
Please note: Your phone number or email address cannot be changed.
a. Login with your
username and password at least 5 minutes before the scheduled start time. Make
sure your camera and microphone are working.
b.
Select Welcome in the menu bar on the top.
c. Select Upcoming
Sessions to view your scheduled sessions.
d. Find the session
that you want to start and then find the telephone icon in the last column
(headline-Start my session)
e. You will be able
to join the session only after your tutor has started it. You will know your
tutor is in the virtual classroom if the telephone icon in the last column
turns solid green. Once the icon is green, select the phone icon to join the
session.
After
we have found a tutor, we will send you a text as well as an email.